Processing and Protection of Personal Data

MyLamp Personal Data Processing and Protection

{FEHTİYE CHANDELIER ELECTRIC AND ELECTRONIC TOURISM TRANSPORTATION LIMITED COMPANY} would like to emphasize our commitment to the security of your personal data. In accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 (KVKK), all data related to potential customer candidates associated with our company and all individuals using our website/mobile app are collected, processed, and stored in compliance with PDPL principles. In this context, all information regarding the obligation to inform is provided below.

Collection and Processing Purpose of Personal Data

Your personal data can be collected and processed automatically or verbally through our company's offices, call center, website/mobile app, email, social media channels, and similar means of communication. The collected personal data (such as ID information like Turkish ID Number, ID series/sequence number, place/date of birth, name/surname, and contact information like email address, phone number, and address) is processed within the rules and purposes of data processing according to Articles 5 and 6 of the Personal Data Protection Law (PDP).

The purposes of collecting and processing your personal data include:

  • Ensuring that you benefit from the services offered through our website/mobile app to the fullest extent.
  • Improving, updating, and responding to infrastructure, support, and sales services provided by our company.
  • Recording all communication information to facilitate communication with our customers for services provided by our company.
  • Establishment, validity, and termination of employment contracts.
  • Identity and contact information required for invoice transactions, and if payment is made by credit card, your credit card information. (Your credit card information is not stored within our company but entered by payment intermediaries who will receive payments.)
  • Informing about market research, advertising, marketing, promotion, and campaigns related to our products and services.
  • Your sales, the information you enter while using the system, and the data you create to ensure the operation of your e-commerce site when using our infrastructure.
  • Legal responsibility processes related to ensuring legal obligations and resolving legal disputes.
  • Informing our customers about our services through our solution partners collaborating with our company.
  • Collecting and processing your questions via electronic mail, support system, written and oral means in accordance with the data processing rules and purposes under Articles 5 and 6 of the PDP

Upon Establishment of the Electronic Commerce Agreement;

Your identity information (name, surname, date/place of birth, Turkish ID No.) Your contact information (full address, email address, phone number) If you request an invoice, the information you share with us (Turkish ID No., Tax ID No., Tax Office) Processing for sending to the payment institution in case of payment by credit card Bank IBAN and information related to the bank you use in case of choosing bank transfer as the payment method.

If You Become a User;

Your unique username and password Records of the services provided by our company (request and complaint management) Records formed with the forms received regarding your complaints Information about your customers created only for storage and system usage within the framework of the electronic commerce system provided by us as {SellerNameShort} without determining the purposes and means of processing, Communication data processed for the purpose of sending you commercial messages to benefit from our opportunities and campaigns due to your status as a tradesman or merchant.

Disclosure of Personal Data and to Whom and for What Purpose

Your personal data may be shared directly or indirectly with our domestic or international solution partner organizations, cloud companies for data storage, payment providers offering payment technologies, banks we have agreements with, agencies, advertising and marketing companies for promotional, advertising, and electronic communication activities, as well as legal, financial, and tax consultants, and other third parties and business partners we collaborate with within the scope of our company's activities. As the data controller, we demonstrate the necessary legal sensitivity and clearly specify the purposes and recipients of the transfer of your personal data. Individuals who provide their personal information to our company explicitly consent to this matter.

Method of Collecting Personal Data and Legal Grounds

Your personal data is collected and processed by our company electronically, in writing, or verbally, in line with the purposes mentioned above. The collection and processing of your data aim to fulfill all valid legal responsibilities in the establishment of the contract within the legal and contractual frameworks of the services we provide.

Rights Arising from the Personal Data Protection Law

You have the following rights in accordance with the Personal Data Protection Law:

  • To learn whether your personal data is being processed,
  • To request information if your personal data has been processed,
  • To learn the purpose of processing personal data and whether they are used in line with that purpose,
  • To know the third parties to whom personal data is transferred domestically or abroad,
  • To request correction if personal data is incomplete or inaccurately processed,
  • To request the deletion or destruction of personal data within the framework of the conditions specified in Article 7,
  • To request the notification of the processes carried out in accordance with subparagraphs (d) and (e) to the third parties to whom the personal data has been transferred,
  • To object to a result against oneself that arises through the exclusive analysis of processed data by automated systems,
  • To demand compensation in case of damage due to the unlawful processing of personal data.

To exercise these rights specified in Article 13, Paragraph 1 of the Personal Data Protection Law, you can submit your request through the contact form on our website or by filling out the PDPL Application Form. You can send the signed copy of the form to {SellerAddress} or electronically to {SellerEmail} along with identity verification documents via your email address.

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